Privacy Policy
Last Updated: May 17, 2025
1. Introduction
Graphic Design & Sign, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.
By accessing our services, you agree to the collection and use of information in accordance with this policy.
2. Information Collection
We collect:
- Contact Information: Name, email, phone number, and physical addresses
- Payment Details: Processed securely via PCI-compliant providers (we don't store card numbers)
- Project Specifications: Design requirements, measurements, and material preferences
- Technical Data: IP addresses, device information, and browsing behavior through cookies
- Communications: Records of emails, messages, and service requests
3. Use of Information
Primary Uses:
- Service fulfillment and order processing
- Customer support and project communication
- Website optimization and security
- Legal compliance and fraud prevention
Marketing:
- Optional promotional communications (opt-out available)
- Service updates and important notices
- Personalized content recommendations
4. Data Sharing
We only share data when necessary with:
- Payment processors (Stripe, PayPal)
- Shipping carriers (UPS, FedEx, USPS)
- Production partners (under strict confidentiality)
- Legal authorities when required
We never sell your personal information to third-party marketers.
5. Data Security
Protection Measures:
- SSL/TLS encryption for all data transfers
- Secure servers with firewall protection
- Limited employee access to sensitive data
- Regular security audits
Your Responsibilities:
- Keep login credentials secure
- Use strong passwords
- Log out after sessions on shared devices
- Report suspicious activity immediately
6. Your Rights
You may request to:
Submit requests to gdsignllc@gmail.com. We respond within 30 days.
7. Cookies & Tracking
We use essential, functional, and analytics cookies. You can manage preferences through our Cookie Banner or browser settings.
Essential
Required for site functionality (e.g., shopping cart)
Performance
Help us improve site performance (Google Analytics)
Marketing
Optional cookies for personalized ads (opt-in)
8. Policy Updates
We may update this policy periodically. Significant changes will be communicated via email or website notice. The "Last Updated" date at the top indicates the latest revision.
9. Contact Information
Graphic Design & Sign, LLC