Terms & Conditions

1. General Terms

These Terms and Conditions govern your use of Graphic Design & Sign, LLC's services. By placing an order, you agree to be bound by these terms.

• All orders require a minimum 50% deposit unless otherwise agreed
• Final payment is due upon completion before delivery/installation
• Prices are subject to change without notice
• We reserve the right to refuse service

2. Design & Artwork

• Client is responsible for providing print-ready files or approving proofs
• Design services billed at $150/hour after first free hour
• Additional revisions beyond initial concept may incur fees
• We are not responsible for errors in client-provided artwork
• All original artwork remains property of Graphic Design & Sign, LLC until full payment

3. Production & Delivery

• Standard production time is 5-10 business days unless otherwise quoted
• Rush services available for additional 25-50% fee
• Delivery/installation fees not included unless specified
• Client is responsible for proper installation surfaces and permits
• Shipping damages must be reported within 24 hours of receipt

4. Payments & Cancellations

• Deposits are non-refundable after production begins
• Cancellations after production begins subject to 100% fee
• Late payments subject to 1.5% monthly interest
• Returned checks incur $35 fee
• Accounts over 30 days past due may be sent to collections

5. Warranties & Liability

• Vinyl graphics carry 3-5 year warranty against peeling/fading
• Printed materials carry 1 year warranty against defects
• Warranty void if improperly installed/maintained
• Not responsible for incidental/consequential damages
• Maximum liability limited to cost of services

6. Website Services

• $500 flat fee includes design, development and 1 year hosting
• Client provides all content (text/images) unless content creation purchased
• Annual $100 maintenance fee optional after first year
• Domain registration not included
• We retain administrative access for maintenance purposes